Firestone Complete Auto Care

Front tire had a lump in it so went in for a warranty replacement because that’s where I originally purchased. They didn’t have primewell tires anymore so the store offered me the best comparable tire. They were in stock and provided info on price difference- which was very reasonable. Geo was very helpful and professional. My appt was @ 11am I made the same day by calling into the store. Took about an hour for the service and emailed my receipt

Took my car for a last minute appointment on a busy Sunday due to a screw in my tire. Ray helped me get it repaired from start to finish. He is a great assistant manager and will hopefully be running a location one day. He answered all of my questions and supervised the tech that was working on my vehicle. The tire was patched and good to go. Thanks again!

I was hesitant at first because my go-to Firestone location is down south, however I am very pleased with this location! I came in to take care of a nail in my tire and Isaiah took care of me immediately. He checked me in for my appointment and handled the patch up himself. He was wonderful in explaining my options in the event my tire was repairable or irreparable. Thankfully it was repairable and he patched the tire up in good timing. He was kind, efficient, and provided excellent customer service. Thank you Isaiah!

Grateful that the team was able to assist me with plugging a tire. Isiah had wonderful customer service that is worth mentioning. I am mainly disgruntled at the time it took for them to get me on my way. What I thought would be a quick repair ended up being over an hour. I guess they were busy but estimated wait time should be somewhat ballpark estimate. 30 dollars for the service after waiting 80 minutes was the cherry on top.

I has a appointment at 12p. It took then 30.mins to get to it. Than 1.5 hrs to tell me what's wrong. Finally @ 2p. But didn't actually get to my vehicle to fix it at 4:17p. They said 1.5 hours. The time management for this place is definitely 2 stars for service. But the manager is awesome. Go figure that out??? So if you come here. Probably best to drop it off then sitting around. Waiting for it. Multiple times Ive seen techs on their phones and not working.