🔧 Houston Wheel Repair

Avoid this place at all costs. I dropped off two BMW wheels for repaint/refinishing and provided a third as a reference. I was quoted $487 total and told it would take 3 business days. What followed was a month-long nightmare filled with lies, poor workmanship, zero accountability, and some of the worst customer service I’ve ever experienced. Dropped off: June 20, 2025. June 25: After no updates, I drove 25 minutes to the shop just to learn my wheels weren’t even there, they’d been shipped off to be machined, and no one had informed me. June 28: I was told my wheels were “done.” I showed up, and they clearly weren’t finished, just machined. I was told they’d be ready “early next week.” July 8: I was told again the job was done. I showed up and found that one wheel was OK, but the other had a runny, clumpy clear coat that I had to point out myself. They acted like they didn’t notice and claimed it would be “an easy fix” in 1–2 days. July 15: I was told by text again that the wheels were ready. I showed up and found that the messed-up wheel had just been stripped, no repaint or clear coat done. It looked worse than before. When I spoke to the owner, he claimed this job should’ve never been taken on in the first place and blamed me for trusting them with it. July 18: Wheels were “finished.” One still had runs in the clear coat, black spots, scratches, and mismatched color. One BMW emblem was painted over and a hubcap was missing. I drove to this shop seven times (25 minutes each way) just to get updates I should’ve received by phone. Sandra at the front desk was polite but useless, she never followed up once after promising to every time. Jimmy, the original salesperson, repeatedly left me on read, lied about the wheels being finished, and dodged me every time I showed up. Skip also lied about completion status multiple times. The owner finally stepped in and claimed they wouldn't release the wheels without payment, basically holding them hostage after a botched job. The final product, runny paint. Uneven clear coat. Mismatched wheels. Painted-over emblem. Missing hubcap. Completely unusable. I now have to pay another shop to do the job right. Don’t trust the 4.3 stars and 2900+ reviews—they clearly don’t reflect the current quality or ethics of this business. I gave this place a chance despite my doubts, and I regret it. I feel like I donated $500 to a shop that has no interest in customer satisfaction or integrity. Avoid this "business".

So glad I found this place the only company who would do same day service on my 22 inch wheels they are so amazing!! They also made my rims look like new thank you Sandra, Tracy, Skip and Antonio for the excellent service you guys will always have me as a customer

Just had a cracked wheel repaired at Houston Wheel Repair, and I couldn't be more satisfied. They got me in and out in just 2 hours and the wheel looks great! The team was professional, efficient, and really took care of me. I'll definitely be recommending them to anyone needing wheel repairs. From the moment I walked in, the staff made me feel welcome and explained everything clearly. Jimmy and Sandra were both great-friendly, knowledgeable, and made the whole experience smooth and stress-free. They showed me the damage, told me exactly what needed to be done, and stuck to the timeline they gave. It's rare to find fast service without sacrificing quality. Thanks again, Houston Wheel Repair!

I recently had the pleasure of working with Houston Wheel Repair to have my machine-finished rims cleaned up, and I honestly could not be more satisfied with the entire experience. From start to finish, the service was top-notch, professional, and surprisingly quick. My rims were looking rough from years of wear and tear, brake dust buildup, and minor curb rash. I wasn’t sure if they could be brought back to life, but the team at Houston Wheel Repair exceeded all my expectations. What impressed me right away was the speed and efficiency. They had my wheels completely cleaned up and looking like new in just a few hours. This is not just some basic polish job—they took the time to thoroughly clean, inspect, and restore the machine finish on each rim with careful attention to detail. The craftsmanship is outstanding, and you can tell they genuinely take pride in the work they do. The staff was courteous, transparent, and knowledgeable. They explained exactly what they would do, what to expect, and gave me a fair and honest quote before getting started. No upselling or shady tactics—just solid, trustworthy service. When I picked up the vehicle, I was blown away. The rims were sparkling clean, the machine finish had that crisp, factory-fresh look again, and there was no evidence of the previous damage. They even gave me a few tips on how to keep them looking sharp and avoid future damage. If you're looking for reliable, professional, and affordable rim repair or cleaning in the Houston area, Houston Wheel Repair should be your first call. The results speak for themselves, and the turnaround time is unbeatable. I’ll definitely be returning for any future work and will gladly recommend them to anyone in need of high-quality wheel care.

Absolutely zero. No communication, no quality control, zero skilled labor. The worst experience. Damaged a one of one set of vintage wheels they “assured” me they could handle. What a joke. Took an orbital sander with at least 200 grit to the faces. Then the owner tried to tell me “they were like that when you bright them in”. As if I didn’t work for Discount Tire for 11 years and am a fanatic about wheel appearance. They have no business fixing anything but a Toyota steel wheel!!! DO NOT trust them to do anything close to quality work. Asked for just my $1200 I paid them returned and the owner said, “if you wanted new wheels, go buy them”. Case in point, if you pull up to a business and it looks like this place, you can expect them treat their work the same way they treat their work place, like trash. And yes, this is after they had the wheels a month, so they weren’t rushed in the least.