🔧 Juan's Chassis & Alignment

599 E Crosstimbers St, Houston, TX 77022, United States

⭐⭐⭐⭐4.2
(112 reviews)

Business Hours

Monday9:00 AM - 6:00 PM
Tuesday9:00 AM - 6:00 PM
Wednesday9:00 AM - 6:00 PM
Thursday9:00 AM - 6:00 PM
Friday9:00 AM - 6:00 PM
Saturday9:00 AM - 4:00 PM
SundayClosed

Customer Reviews

4.2
⭐⭐⭐⭐
112 reviews
P

PATRICIA RIVERA

⭐⭐⭐⭐⭐
5/5
12/7/2021

My sons jeep tires were crooked seriously. The insides of the tires were bald. I took it to discount tires and they just put a new pair of tires on, one month later the the inside were bald again. My neighbor recommended Juan and Sure enough it worked out very well. The jeep runs fine and my son can get to work. Everything was explained to me every charge every part I was given a print out of the breakdown of each charge. Cars are expensive we just have to accept that. Parts have gone up in price that’s the way it is now. But the customer service that I received was priceless.

C

Christie Lathan

1/5
5/5/2021

We took my 2011 Toyota Camry in the service was completed, a month later the same problem started again I took it back they fixed the problem the parts that they installed were not good, he actually charged me an additional $24.00 to get better parts in which was not my problem. I want go back the service is not good and they use cheap parts

N

Nohemy Beltran

1/5
8/30/2020

I have spent about 2k here.. They seemed very honest at first. But I noticed that my problems are never really fixed, they only half fix it.. Mr.juan told me I needed to replace the timing chain on my vehicle.. I had just spent 900+ the week before on repairs and had to bring it back in cause it wasnt driving well. He said the timing chain repair would be 3k ??! Like what.. I may as well buy a new engine.. I went and got a second and third opinion and it turns out the motor wasnt getting enought strength. Changed the spark plugs, coils, cables, and throttle body. A total of about 1k with labor.. Still alot but if I had belived them I would have spent 2k for no reason and still have problems with the car. Also last time I brpught it in (they kept it for days) i left a 32 inch tv in the back. Im a returning customer so im thinking its okay... Well it was stolen and the guy got mad at me like it was my fault. I should be able to leave things in my car without worrying about yall stealing things. Anyways like i said. You bring in your car but they never really fix the issues. Always get a second and third opinion ... Because 3k for a fix that had nothing to do with the actual problem is ridiculous.

E

E Z

⭐⭐⭐⭐⭐
5/5
12/13/2019

Went in for an alignment, came out wanting to go back to give them more business. From what I seen they buy quality parts and have great tools to install them properly! They do way more the chassis work and alignment. I also met Juan for a bit and over heard him talking to another customer the man really knows his stuff! A+ job!

A

angel moreno

⭐⭐⭐⭐
4/5
6/7/2019

I took my car for AC repair they had to replace the compressor. They actually did a good job on it. Took a couple of days they had to order the part communication was good. Mr. Juan was the one that helped me he was very nice. It was kind of pricey but replacing a compressor is expensive. I was satisfied with the services.

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